“We contact the dispatcher and we identify ourselves as CHD, Civil Homeland Defense... They say, what’s going on? So we give them the group, the numbers basically, the information we have from the encounter. Lately it has been taking sometimes up to two hours for them to manage someone to get out to us because they have officers everywhere and they are stretched so thin. So we sit with the group of those who voluntarily sit down and surrender and we call them in.”